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Case study 02

Fintech Onboarding Suite

A secure digital onboarding platform that simplified KYC workflows and helped compliance teams process applications faster.

Client

Northbank

Industry

Fintech

Platform

Web Platform

Services

Web Application Development, SaaS Development

Timeline

22 weeks

Fintech Onboarding Suite

01 / Challenge

The existing onboarding process depended on emails, document uploads, and manual compliance checks. Customers faced a lengthy application journey while internal teams managed reviews across multiple systems.

02 / Our approach

We created a centralized onboarding platform connecting customer applications, identity verification, document collection, compliance checks, and internal reviews through one workflow.

03 / UX / UI

The customer journey was redesigned into simple, guided steps with saved progress and clear status updates. Compliance teams received a dedicated dashboard for reviewing applications, documents, and verification results.

04 / Technology architecture

React powers the customer and internal web interfaces, while Go handles onboarding workflows, verification services, and business logic. PostgreSQL provides a structured and reliable data layer with detailed activity tracking.

05 / Development

The platform was delivered through iterative development sprints with API-first architecture, automated testing, security reviews, and performance testing before production launch.

Key features

What We Shipped.

    01Guided multi-step customer onboarding
    02KYC and identity verification integration
    03Secure document collection and management
    04Compliance review dashboard
    05Role-based access and permissions
    06Complete application activity history

Results

Business Impact.

40%+

Faster application processing

30%+

Less manual review work

99.9%+

Platform availability

1 Platform

Unified onboarding workflow

Technology stack

ReactGoPostgreSQLWeb Application DevelopmentSaaS Development

Client testimonial

The new onboarding platform gave our team a much clearer workflow and significantly reduced the amount of manual coordination required across compliance and operations.

Daniel OkoroHead of Compliance EngineeringNorthbankUnited Kingdom

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